FAQ

Frequently Asked Questions

Welcome to our IPTV service’s FAQ page! Here, we’ve compiled a list of the most common questions and answers to help you get the most out of our service. Whether you’re a new user or a long-time subscriber, this page is designed to provide quick and easy answers to your inquiries. If you can’t find the information you’re looking for, please don’t hesitate to contact our support team.

After you place an order, we strive to provide you with access to your promptly, Orders are processed continuously throughout our operational hours. However, please note that delays may occur during weekends, holidays, or outside of our regular business hours.

We support a wide range of devices to ensure compatibility and convenience for our users. Our services are accessible on smartphones, tablets, smart TVs, Android TV, and broadcasting boxes like Amazon Fire TV Stick. Additionally, you can access our platform on desktop computers or laptops.

We provide detailed setup guides for each compatible device. Visit our Setup Guide section and select your device for step-by-step instructions. If you encounter any issues, our support team is here to help.

With our package, you’ll have access to more than 60,000 international channels, covering a diverse range of genres and languages to cater to your preferences, In addition to the extensive channel lineup, our package includes exclusive movies and series, providing you with a wide array of entertainment options to enjoy at your convenience.

Yes, we regularly update our library of movies and series to ensure that you have access to the latest releases and popular titles across various genres.

Yes, you can access our services from multiple devices using a single account. like your smartphone, tablet, or computer, But If you wish to use our services on multiple TV devices, such as smart TVs or streaming devices like Roku or Apple TV, Amazon Fire TV Stick, you will need to have an additional account for each device. Each TV device requires its own unique account for access.

While we primarily support the devices listed in our FAQ, you may still be able to access our services through other compatible devices. If you encounter any issues, please reach out to our customer support team for assistance.

If you haven’t received your access email within the specified timeframe, we recommend checking your spam folder to ensure it hasn’t been filtered incorrectly. If you still haven’t received it after waiting for the designated time, please reach out to our customer support team for assistance.

Sharing your account credentials with others is not recommended as it may violate our terms of service and compromise the security of your account. Each user should have their own individual account for accessing our services.

We offer a 7 Days Money Back Guarantee for Any Reason. Simply reach out to our customer support team within 7 days of your purchase, and let them know you’d like to request a refund. They’ll guide you through the process and ensure your refund is processed promptly.

Can't Find Your Question?

If you don’t find your question here, feel free to contact our support team. We’re available 24/7 to assist you with any inquiries or issues you may have.